Credit Clearance

Move toward a healthier credit profile with expert guidance

Start with an accurate review of your credit record and realistic next steps.

Professional guidance

Understand what is affecting your profile

Credit information can influence finance applications and other important opportunities. Our process starts by reviewing your credit profile and identifying entries that may require attention.

We explain which information may be disputed or corrected and where settlement, supporting documentation or a formal process may be necessary. Accurate negative information cannot simply be erased.

Credit profile solutions

Let’s address what is holding your credit profile back

Negative listings and outdated information can stand in the way of your next financial step. IY Finance Solutions helps you review the record and follow the appropriate process to challenge, update or resolve eligible items.

01

Default (Adverse Listing)

Concerned about a default or adverse listing on your credit report? We can review the entry and help pursue removal or correction where the listing is inaccurate, outdated, settled or otherwise eligible under the applicable process.

  • Review the listing and supporting records
  • Check whether a dispute or update is appropriate
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02

Account Negotiations

If an account is affecting your credit standing, we can discuss available options for engaging with the credit provider, negotiating a resolution where possible, and requesting the correct account update once requirements are met.

  • Discuss possible settlement or resolution options
  • Help identify evidence needed for an account update
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03

Judgements

A court judgement can have a serious effect on your credit profile. We can help you understand the records and documents involved and guide you through the relevant legal or administrative steps, including a rescission process where applicable.

  • Review available court and creditor documents
  • Explain the applicable rescission or record-update steps
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04

Disputes (Updating)

Still seeing incorrect, outdated or unpaid-looking information after a payment or change? We help prepare and follow up valid disputes and update requests with the relevant credit bureau or credit provider using the supporting documents available.

  • Prepare supporting information for a valid dispute
  • Follow up correction and paid-up or status updates
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Every case is assessed individually. We do not promise automatic removal of accurate information. Any removal, correction or update depends on the evidence, the relevant credit provider or bureau, and the applicable legal process.

Not sure which service you need?

Let our team review your concern and explain the next step for your circumstances.

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What to expect

How credit-profile assistance works

We keep every stage clear, practical and easy to understand.

01

Obtain and review reports

Check active accounts, payment history, defaults, judgements, enquiries and personal details.

02

Verify the information

Compare listed information with statements, settlement letters and other available evidence.

03

Take the correct action

Raise valid disputes or follow the appropriate settlement, rescission or update process where applicable.

04

Monitor the outcome

Track responses, retain reference numbers and confirm whether approved corrections appear on later reports.

Prepare with confidence

Is this relevant to you and what should you prepare?

Your first conversation is easier when you know the common situations and information involved.

A credit-profile review may help if you need to

  • Understand why applications may be unsuccessful
  • Check for incorrect personal or account information
  • Update accounts that have been settled or paid
  • Gather evidence for a legitimate credit-bureau dispute
  • Create realistic steps toward healthier credit behaviour

Documents that may support the review

Only documents relevant to your record will be requested.

  • South African ID Document
  • Latest 3 months bank statements showing payments where relevant
  • Latest payslips or proof of income where relevant
The bigger picture

Responsible support without false promises

No legitimate service can simply erase accurate credit information. Results depend on the record, evidence, credit-provider response and applicable legal or bureau process.

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Questions, answered

What people ask about Credit Clearance

These answers provide a useful starting point. Your circumstances and the applicable product or process may differ.

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No. Accurate information is generally retained for the applicable period unless it must be updated following payment, rescission, expiry or another lawful process.

No. Scores are calculated by credit bureaus using their own models. Correcting errors and improving payment behaviour may help over time, but a particular increase cannot be guaranteed.

Timeframes depend on the bureau, credit provider, evidence and type of dispute. Keep all reference numbers and respond promptly if more information is requested.

Provide the settlement or paid-up evidence so the listing can be checked and the correct update process followed. Payment does not always mean every historical entry disappears immediately.

Speak to IY Finance Solutions

Start with a credit-profile review

Contact us to discuss what may be affecting your record and which documents to prepare.